Return Policy

RETURN POLICY

RETURNS / EXCHANGES

All items are handcrafted and customized therefore we do not accept returns. However, if there was a mistake made by Custom Coin Rings, or if the ring needs to be resized, we will happily resolve the issue.

CANCELLATIONS

Cancellations can be made within 24 hours upon purchasing.

ADJUSTMENTS

If you did not order the correct size or your ring doesn’t fit, we do offer a free resizing or adjustment service. Return shipping to Custom Coin Rings is at the cost of the customer. Resizing of the product is free of charge and after the product has been resized, Custom Coin Rings will pay for the shipment back to the customer.

LOST IN THE MAIL

All packages are insured up to $50 USD, so if your package states "delivered" and you have not received it, please email us and we will remake your order at no cost to you.